Versand

Shipping Timeframes

Cut-off Time: Orders placed before 17:00 (GMT) Greenwich Mean Time (London) will be processed the same day; those placed after will be processed the next business day.

• Processing time: 1–5 business days
• Transit estimates after processing:
  • United States: 7–15 business days
    
  • International locations: 10–25 business days
• Shipping times are estimates and may vary due to customs delays, courier handling, or seasonal demand.

Shipping Destinations

• United States
• International locations
• If your country isn't available at checkout, contact us at customersupport@lexandyork.com.

Shipping Rates

We offer flat-rate shipping based on destination, regardless of order weight or number of items:

• United States: $4.99
• International: $4.99
  

Free Shipping

Orders over $100 (before taxes and duties) qualify for free standard shipping, automatically applied at checkout.

There are some factors affecting shipping that are beyond our control, including:

• Weather conditions
• Holiday seasons
• Errors by the shipping company

Despite our limited control over these variables, we will make every effort to keep you informed using all available information at our disposal.

Tracking Information

• Tracking numbers are provided once your order ships.
• You'll receive an email with a tracking link to monitor delivery progress.

Delays & Lost Packages

• Please allow extra time during holidays or global shipping disruptions.
• If your order is significantly delayed or marked delivered but not received, contact us within 7 days of the expected delivery date.
• Lex & York is not responsible for courier delays, customs clearance, or incorrect shipping information provided at checkout.

Wrong Address Disclaimer

• Customers are responsible for entering the correct shipping address at checkout.
• Email us immediately if you spot an error. Once an order is processed, we may be unable to update the address.

Import Duties & Taxes

• International customers may be required to pay import duties and taxes.
• These fees are not included in your purchase and are the recipient's responsibility.
• Lex & York is not liable for customs fees or delays.

Questions?

Email: customersupport@lexandyork.com
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Phone: +44 7488 880376

Customer Service Hours:

Monday to Friday, 9:00 AM – 5:00 PM (GMT)